Introduction

Once upon a time, in a planet from a distant galaxy where its people are like us, everyone lives a relatively calm, plain, but ultimately dull and monotonous lifestyle. Because while everyone has their basic necessities fulfilled, something else is missing.

Something everybody else needs, but can’t fully understand.

Something those who has it takes for granted, and doesn’t appreciate fully until it’s gone.

Something that we, too, as employees, could comprehend and apply.

Sometimes, all we need for change, is a little QUALITY.

Who says Quality itu Susahkan Orang?